Choosing the right retailer for your electricity and natural gas needs is a crucial decision. It's not just about finding the lowest price, but also about ensuring reliability, customer service quality, and a good fit for your specific energy needs. In this guide, we'll walk you through some...
Matthew Quinn and his family, long-term residents of their neighborhood for over a decade, encountered a challenge with their utility service. Three years prior, Matthew and his wife Shane had signed an energy contract, lured by a promotional offer from a utility company. However, with time, their...
The concept of micro-generation is increasingly gaining traction in the province of Alberta. In case you’re wondering, micro-generation refers to producing your own electricity, typically through renewable sources like solar or wind power. Needless to say, it's an excellent way for individuals...
When deciding whether to lock in your utility rate, it’s important to carefully evaluate your options to ensure you choose the best plan for your needs and budget. In Alberta, you have three main options for purchasing electricity and natural gas utilities: The Default Regulated Rate Option (RRO)...
Switching your energy retailer can seem daunting, but it's often a straightforward process that can lead to significant savings and better service. Here's a quick guide to help you make the change seamlessly. Before making any moves, assess your current energy situation. Check your latest energy...
Regularly checking your water bill, even if you use automatic withdrawals or e-bills, is important. Since water billing systems will vary across communities, it’s a good idea to contact your local water utility for specific details. Generally, in Alberta, water bills consist of two main parts: a...
In the ever-fluctuating world of energy prices, Alberta residents often seek ways to stabilize their utility costs. Locking in your utility rate can be a savvy strategy to manage your energy expenses effectively. Here’s a straightforward guide to help you navigate this process. Before we begin,...
Alberta has made significant strides in adopting green energy in recent years – a transition that reflects a global shift towards sustainable power sources. For residents of Alberta, understanding green energy plans is crucial, not just for environmental reasons, but also for potential cost...
Johan is a dedicated dental hygienist from Calgary who recently faced a perplexing and stressful situation with his utility company. He had been trying to resolve an issue regarding an outstanding invoice of $81.50 which he was certain he had already paid. Despite his diligent efforts in providing...
Bill 14, also known as An Act to Empower Utility Consumers, came into effect in the province of Alberta back on December 1, 2018. This legislation broadened the scope of Alberta Energy Providers to also encompass water, sewage, and drainage services. Alberta Energy Providers now plays a crucial...
